Shipping

Order Processing: All orders are handled and shipped from our warehouse in Santo Domingo. We process orders Monday through Friday from 9:00am-5:00pm and Saturdays from 9:00am-1:00pm. Orders will be processed within 24 business hours after the order is placed and invoiced.

Products purchased through surgeryboxes.com are delivered only in the Dominican Republic. All products include delivery in Santo Domingo. In case the delivery is required in another province it will be made with an additional cost, which will be determined depending on the distance. 

Delivery Time: After your order is processed, it will take between 24 and 48 business hours for delivery in Santo Domingo, and between 1-2 business days for orders within the country that will be delivered to the shipping company of your convenience.

Products Taxes: At the time of payment, the taxes and other extra fees to be paid will be detailed.

Delivery attempts:One of our agents will contact you to coordinate the day, time and delivery address. If for some reason it is not possible to contact you, our messenger will make a second attempt, if this second attempt also fails, you will have to pay an extra US$5-10 for the shipment to be made again depending on the product that has to be delivered.